Yadoya Hotel

- The location is very close to the center and within walking distance - The rooms are very clean and cleaned regularly and very well every day - The breakfast is very nice and sufficient - Mohammed, one of the reception staff, was extremely helpful and very interested. I would like to thank him in particular. Evaluating this staff of yours in much better positions will add value to your hotel. - However, a lady at the reception, Fermanda (of Spanish origin), was extremely uninterested and angry. We wanted to make a taxi reservation from her for 11.50 in the morning. She said she did. We were ready in front of the reception at 11.30 and we said we were ready, the taxi could come if it was available. She said no I can't call again, it will be here at 11.50. When the taxi still didn't come at 12.10, she said it would be a little late. Although we waited 30 minutes longer than the time we requested until 12.20, the taxi did not come. We had to call a taxi ourselves from the road. We caught the plane at the last minute. As a summary, the lack of a mechanism to monitor the behavior of the staff working at the reception towards customers is a huge deficiency. Rewarding those like Muhammed and warning those like Fer… would add value to your hotel. I will write my reviews on Booking.com also.

Ambiance: The hotel's Japanese theme was beautifully executed and created an authentic, tranquil atmosphere. It truly felt like being transported to Japan - a unique and memorable experience that set this hotel apart from typical accommodations. Room: Super comfortable accommodations that perfectly matched the Japanese aesthetic. The room was well-designed and provided a peaceful retreat after busy days of sightseeing. Clean: The hotel maintained excellent cleanliness standards throughout our stay, which was very much appreciated. Staff & Service: The reception staff and hotel team were exceptionally helpful and went above and beyond for guests. Special mention to a lovely lady from Magnolia (wish I remembered her name!) who was incredibly kind and accommodating. When we requested an extra bed, it was provided as a complimentary service - excellent customer care. Location: Outstanding location with easy walking access to the city center and Brussels' Manhattan business district. The Yser metro station is directly in front of the hotel, making transportation extremely convenient for exploring the city.

The hotel is renovated, clean and in a great location (in the city center, close to the metro station and the shopping area). The room was spacious, very clean, with all the necessary facilities. The staff is really kind and helpful. It has great breakfast, wonderful coffee, tasty food and a lot of choices for vegans and vegetarians.

I had an excellent stay at Yadoya Hotel, and I truly appreciated the thoughtfulness and attention to detail that made my visit so enjoyable. The facilities were top-notch, seamlessly blending comfort with elegance. The hotel exuded a serene, Japanese-inspired aesthetic, with lush greenery that created a refreshing and tranquil atmosphere. Beyond the beautiful setting, the hospitality was astounding - the staff were warm, attentive and went above and beyond to ensure a wonderful experience. Everything was immaculately clean, and the ambience was both inviting and relaxing. My stay felt like a perfect balance of luxury and harmony making it a place I’d love to return to.

I had a pleasant stay at Yadoya in Brussels. The staff were friendly, and the location was excellent—walking distance to the Grand Palace and train station. The soundproofing helped with the nearby highway noise, though it was still noticeable but tolerable. Breakfast was decent, with limited options, and there’s no on-site restaurant, but plenty of nearby dining choices.